takarush Privacy Policy
The protection of your personal information is our highest priority. Learn in detail how takarush collects, uses, and keeps your information secure in this policy.
01. Introduction and Overview
takarush is an online gaming platform operated for players in Bangladesh. We place the highest importance on the privacy and data protection of our users. This Privacy Policy ("Policy") explains how takarush ("we", "our", or "Platform") collects, uses, stores, and protects your personal information.
By using the takarush website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are requested not to use our services. We may update this Policy from time to time, and for significant changes we will make efforts to notify you.
This Policy applies to all services provided through takarush — including casino games, slots, cricket betting, fishing games, poker, and all other categories. We use SSL encryption and modern security technology to ensure your information is protected.
SSL Encryption
All your information is secured with industry-standard SSL encryption.
Data Privacy
Your personal information is never sold to third parties.
02. What Information We Collect
takarush collects various types of information to provide you with the best gaming experience and to help improve the quality of our services. Below is a description of what information we collect:
2.1 Registration and Identity Information
When you create an account on takarush, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and contact information
- Mobile number
- Preferred username and password (in encrypted form)
- Government-issued identity document details (for verification if required)
2.2 Financial Information
We collect the following financial information to process transactions:
- bKash, Nagad, or Rocket account numbers (for deposits and withdrawals)
- Transaction history and amounts
- Dates and times of deposits and withdrawals
- Preferred payment method
We never store your full bank account number or card number. All financial information is kept secure through industry-standard encryption technology.
2.3 Usage Information
When you use takarush, we automatically collect the following information:
- IP address and device information
- Browser type and version
- Pages you visit and time spent
- Game play history and preferences
- Login and logout times and dates
- Information obtained from cookies and similar tracking technologies
2.4 Communication Information
When you contact our support team, we may keep a record of that conversation, which helps with improving service quality and resolving disputes.
03. How Your Information Is Used
takarush uses your information for the following purposes. We use your information only for necessary and legitimate purposes:
Service Delivery
To manage your account, process transactions, and ensure gaming services.
Identity Verification
To complete the KYC process for age verification (21+) and fraud prevention.
Security Assurance
To detect and prevent unauthorized access to accounts and fraudulent activity.
Customer Service
To resolve your complaints or questions and provide 24/7 support.
Service Improvement
To analyze usage patterns and improve the quality of the platform and user experience.
Legal Obligations
To comply with applicable laws and meet the requirements of regulatory bodies.
04. Information Sharing and Disclosure
takarush never sells, rents, or shares your personal information with third parties for advertising purposes. However, we may share some information in the following limited circumstances:
4.1 Third-Party Service Providers
Operating our services may require us to work with certain third-party service providers, such as payment processing (bKash, Nagad, Rocket), cybersecurity, and data storage. All such service providers are bound by confidentiality agreements with us and may use information only for specified purposes.
4.2 Legal Requirements
We may disclose information where legally required, if:
- Required by court order or legal process
- A lawful request from a government or regulatory authority exists
- Disclosure of information is necessary to prevent money laundering or fraud
- Required to protect the rights of takarush or its users
4.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, your information may be transferred. If such a change occurs, we will notify you in advance and your information will continue to be managed to the same standard of protection.
4.4 With Your Consent
Before sharing your information for any purpose other than those mentioned above, we will obtain your explicit consent.
05. Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the takarush website. Cookies are small text files that your browser stores on your device.
5.1 Types of Cookies
- Essential Cookies: Essential for running the core functions of the website. Without them, login or payment will not work.
- Functional Cookies: Remember your language preferences and login status.
- Analytics Cookies: Used to understand site usage patterns, which helps us improve our services.
- Security Cookies: Help detect fraud and unauthorized access.
5.2 Cookie Controls
You can manage cookies by going into your browser settings. However, disabling essential cookies may cause some important website functions to not work properly. Contact our support team to learn more about cookie management.
06. Information Storage and Security
6.1 Security Measures
takarush uses industry-standard security measures to keep your information secure:
- SSL/TLS encryption — all data transfers are secured
- Encrypted password storage
- Regular security audits and testing
- Firewall and anti-malware protection
- Limited staff access — only authorized personnel can view information
- 24/7 security monitoring
6.2 Data Retention Period
We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, and enforce policies.
6.3 Response to a Data Breach
If a data breach occurs, we will act promptly and notify affected users in a timely manner in accordance with applicable law. Our dedicated security team monitors these matters around the clock.
07. Your Rights and Choices
As a takarush user, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy.
Right to Correction
If there is any error in your information, you may request that it be corrected. We will update it as quickly as possible.
Right to Deletion
In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.
Right to Data Portability
If you wish to receive your information in a structured, machine-readable format, please contact us.
To exercise any of your rights, contact us at [email protected]. We will endeavor to respond to your request within 30 days.
08. Protection of Minors
takarush strictly does not intentionally collect any information from or provide services to those under the age of 21 ("minors"). Our registration process includes an age verification mechanism.
If we become aware that information of a minor has been collected, we will immediately delete that information and close the account. If you believe a minor is using our platform, please notify us at [email protected].
Parents and guardians are advised to monitor their children's online activity and use parental control software.
09. Changes to the Privacy Policy
takarush reserves the right to update or revise this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- By displaying a notice on the website
- By sending a message to your registered email address
- By showing a notification when you next log in
If you continue to use takarush after changes are made, it will be assumed that you have agreed to the updated policy. Previous versions of this policy are kept on record and can be provided upon request.
If you have any questions about changes to this Privacy Policy, please contact us directly.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our privacy team is always ready to assist you.
Contact the takarush Privacy Team
For more help, visit our FAQ page or read the Responsible Gaming section. To learn more about us, visit the About Us page.